Privacy policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices regarding the collection, use and disclosure of personal information when you use our website or engage with our services.
Last updated — January 2024
Who we are
Our website address is civicspectrum.com. Civic Spectrum LLP is a communications, design and technology practice working with social impact and non-profit organisations.
Information we collect
- Personal information. When you visit our website or interact with our services, we may collect personal information such as your name, email address, contact details, and any other information you choose to provide.
- Usage information. We may also collect non-personal information, including your IP address, browser type and device information, to improve your experience on our website.
How we use your information
We use the information collected to provide and improve our services, to personalise your experience, and to communicate with you about our activities and initiatives.
Information sharing and disclosure
Civic Spectrum does not sell, trade or rent your personal information to third parties.
We may share your information with trusted partners and service providers who assist us in operating our website and conducting our business. These third parties are obliged to keep your information confidential.
Security
We prioritise the security of your personal information and employ industry-standard measures to protect against unauthorised access, alteration, disclosure or destruction.
Your choices
- You have the right to opt out of receiving communications from Civic Spectrum.
- You can update or correct your personal information by writing to contact@civicspectrum.com.
Cookies
Essential cookies keep the site working and cannot be switched off. Preference cookies remember choices you have made, so you are not asked again. Statistics and marketing cookies are off unless you turn them on.
You can review or change your choices at any time through cookie settings, or by clearing this site’s data in your browser.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images or articles. Embedded content from other websites behaves in exactly the same way as if you had visited the other website.
Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.
How long we retain your data
We retain personal information for as long as it is needed for the purpose it was collected, and for as long as we are required to keep it for administrative, legal or security reasons.
Where you have an account or profile with us, you can see, edit or delete the personal information it holds at any time.
What rights you have over your data
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to erase it. This does not include any data we are obliged to keep for administrative, legal or security purposes.
Where your data is sent
Messages sent through the site may be checked by an automated spam detection service. Because we work across Europe, Asia and North America, information may be processed outside the country where you are based.
Changes to this privacy policy
Civic Spectrum may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.
Contact us
If you have any questions or concerns about our Privacy Policy, please contact us at contact@civicspectrum.com.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting Civic Spectrum with your information.
